PRIVACY AND COOKIES POLICY

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it.

ABOUT US

For the purpose of the Data Protection Act 1998, the data controller is Elephant Gin Ltd (we, us, our) whose registered office is at:

Elephant Gin Ltd,
22 Mount Ephraim,
Tunbridge Wells TN4 8AS,
United Kingdom

UK (Company No. 08231399, VAT Reg: GB163991378).

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to any of our services, posting material or requesting further services. We may also ask you for information when you report a problem with our website.
  • If you write to us (by letter or email), we may keep a record of that correspondence.
  • If you telephone us or we telephone you, we may keep a written record of that conversation. We may also record the conversation for the purposes of training and ensuring our service standards are maintained.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

We may obtain information about your use of our website by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. Some of the cookies we use are essential for the website to operate.

The cookies we currently use are as follows:

By using our website, you are consenting to our use of cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access our website.

For more information about cookies see: www.ico.gov.uk/for_the_public/topic_specific_guides/online/cookies.aspx

Please note that advertisers may also use cookies, over which we have no control. You can turn off advertising cookies only, by blocking specific companies. You will still receive advertising on the internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences by visiting: www.youronlinechoices.com/uk/your-ad-choices.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy and cookies policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our website, when you choose to do so.
  • To notify you about changes to our website.

USE FOR MARKETING PURPOSES

We may also use your data to provide you with information about offers, products and services which may be of interest to you, and we may contact you about these by post, telephone or email. We will only do this if you indicate you wish us to do so by ticking the relevant box on the registration form, or by changing your preferences on your account profile.

We will not sell or pass on your data to any third parties for marketing purposes unless we have your consent.

You may change your preferences by contacting us at The Data Controller – Elephant Gin Ltd, Elephant Gin Ltd. Wallside House, 12 Mount Ephraim Road, Tunbridge Wells, Kent TN1 1EG, United Kingdom or via the Contact Us page.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • If Elephant Gin Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business and other agreements; or to protect the rights, property, or safety of Elephant Gin Ltd, our customers, or others.
  • If the third party is providing services to us, in which case we will require them to keep your personal information secure and confidential, and only to use it as instructed by us.
  • If we have specifically obtained your consent to do so, for example if you enter a competition or promotion that we organise in conjunction with a partner.

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY AND COOKIES POLICY

Any changes we may make to our privacy and cookies policy in the future will be posted on this website and the revised policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

CONTACT US

Questions, comments and requests regarding this privacy policy are welcomed. Our contact details can be found on the Contact Us page.